Starting the service innovation & design journey

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This is what I do for a living, beautiful shot of what should happen in a session involving design and service thinking.

Service Innovation & Design

The classroom was filled with excitement on last Thursday, as the 4th SID Master’s group started to navigate their service innovation & design journey. Throughout orientation the 28 new students were completely submerged in the Laurea’s cocreative learning culture, which provides the foundation for success as they pursue the Master’s program together. Team-building exercises at the very beginning of the studies help the new students hit the ground running, get familiar with each other and learn basic concepts they’ll use over and over again for the next 18 months. So, even before the actual classes began, they learned to rely on one another and were able to start building professional and personal connections.

Team-building exercise

Beginning part-time studies in a Master of Business Administration program can be particularly challenging for a lot of students: The transition of going back to university after years of full-time work, acclimating to a new location…

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